3.8 / 5 Last 12 months (8 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 3.2 / 5. All-time: 3.2 / 5 · 52 reviews (+0.6 vs all-time)
5★ 14
4★ 12
3★ 9
2★ 3
1★ 14
52 Reviews
1 Sources
53% Positive
What reviewers criticize most
  • Delivery(5)
  • Customer service(5)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

This page analyzes 52 publicly available reviews of Melos from 1 platform, providing a complete, evidence-based view of its reputation. The overall rating is based on these reviews. Key themes from customers are identified. Sentiment trends over time are tracked. A SWOT summary is included, all drawn directly from the reviews and linked to their sources.

Key findings

  • Melos has a 3.2 out of 5 stars average from 52 reviews on one portal.
  • Customers rate Delivery most positively (4 of 10 mentions positive).
  • Customer service received the most criticism, with 5 out of 8 mentions being negative.

What changed in August 2026

In August 2026, 1 new reviews were analyzed; the average rating held at 3.0 stars.

New reviews
1
Average rating
3.0/5
Positive share
0%

SWOT summary

Strengths

  • Solid overall rating

Weaknesses

  • Customer service: 70% negative across 8 mentions
  • Delivery: 38% negative across 10 mentions

Opportunities

  • Address customer service to lift overall sentiment
  • Lean on strength in core themes in marketing

Threats

  • Ongoing criticism of customer service could deter new customers

Reviews by portal

The overall 3.2 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Melos: reviews per portal
Portal Avg. rating Count Weight Latest Source
Google Maps 3.2 / 5 52 100% View profile ↗
Weighted overall 3.2 / 5 52 100%
What this analysis covers

Period covered: Oct 2017 – Aug 2026

Read the full methodology

Themes in the reviews

  • Delivery10× mentions

    4positive5negative

    Delivery has 10 mentions with 47% positive feedback and 38% negative feedback, making it a mixed area.

  • Customer service8× mentions

    3positive5negative

    Customer service has 30% positive feedback and 70% negative feedback across 8 mentions. Customer service is a common pain point.

  • Quality4× mentions

    3positive1negative

    Quality has 76% positive feedback across 4 mentions and 24% negative feedback, making it a clear strength.

  • Fit & sizing1× mentions

    0positive0negative

    In 1 instance, there’s no positive feedback on Fit & sizing, and none negative either, so this area remains mixed.

  • Ordering & website1× mentions

    0positive1negative

    Ordering & website feedback is 100% negative across 1 mention, making it a common pain point.

  • Communication1× mentions

    1positive0negative

    Out of 1 mention, every single piece of feedback about Communication was positive, no negative remarks at all. That’s a strong signal: Communication is clearly a standout area.

Rating trend

Rating trend: 4.0 in 2024-11 to 3.0 in 2026-08.1.01.52.02.53.03.54.04.55.02024-112025-082026-08
Rating trend: 4.0 in 2024-11 to 3.0 in 2026-08.
Data as table
Monthly average rating
MonthAvg. ratingCount
2024-114.001
2025-012.502
2025-025.002
2025-034.001
2025-041.001
2025-082.003
2025-093.002
2025-105.002
2026-012.002
2026-044.001
2026-054.001
2026-083.001

Sentiment over time

Sentiment over time: positive share from 100% (2024-11) to 0% (2026-08).0%25%50%75%100%2024-112025-082026-08
Sentiment over time: positive share from 100% (2024-11) to 0% (2026-08).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2024-11100%0%0%1
2025-0150%0%50%2
2025-02100%0%0%2
2025-03100%0%0%1
2025-040%0%100%1
2025-0833%0%67%3
2025-090%50%50%2
2025-10100%0%0%2
2026-010%50%50%2
2026-04100%0%0%1
2026-05100%0%0%1
2026-080%100%0%1

Customer voices

Short excerpts - full reviews are available at the original source.

„I had a delivery.“

★★★★☆Google MapsTranslated· RussianOriginal
„у меня была выгрузка“

„At check-in, they give instructions on where and how to drive.“

★★★★☆Google MapsTranslated· RussianOriginal
„на заезде дают инструкцию куда и как проехать“

„Upon arrival, they mention the canopy.“

★★★★☆Google MapsTranslated· RussianOriginal
„при заезде говорят о козырьке“

„There is no parking at the company.“

★☆☆☆☆Google MapsTranslated· RomanianOriginal
„nu ai parcare la firma“

„You have to be careful because there are pallets scattered all over the yard.“

★☆☆☆☆Google MapsTranslated· RomanianOriginal
„trebuie sa stai atent pentru ca sunt paleti prin toată curtea împrăștiați“

„The loading docks are at the end of the building; there are two of them.“

★☆☆☆☆Google MapsTranslated· RomanianOriginal
„rampele sunt la capătul clădiri au doua rampe“

„You stop on the street and check in.“

★☆☆☆☆Google MapsTranslated· RomanianOriginal
„te oprești în strada și te amelduiesti“

„Then an hour and a half of waiting for no apparent reason.“

★★★☆☆Google MapsTranslated· RussianOriginal
„Потом полтора часа ожидания не понятно почему“

Frequently asked questions

How do customers rate Melos overall?

Melos has a 3.2 out of 5 star rating from 52 reviews on one portal.

Cite this page

Citatio (2026). Melos Reviews September 2026 – 3.2/5 from 52 reviews. Retrieved 16 September 2026 from https://citatio.ai/melos-reviews/

Data verifiable via our public audit log: Methodology · Transparency