Legimi Reviews & Ratings September 2026
- Quality(101)
- Value for money(90)
- Ordering & website(68)
- Customer service(44)
- Billing & payment(21)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page analyzes 637 publicly available reviews of Legimi across 3 platforms, providing a complete, evidence-based view of Legimi's reputation. The overall rating, recurring customer themes, sentiment trends over time, and a SWOT summary are all based directly on the reviews and include links to their sources.
Key findings
- Legimi has a 3.5-star average rating from 637 reviews across three portals.
- Customers rate Quality most positively (113 of 230 mentions positive).
- Billing and payment receive the most criticism, with 21 out of 22 mentions being negative.
What changed in August 2026
In August 2026, 16 new reviews were analyzed; the average rating moved from 3.4 to 3.9 stars.
- New reviews
- 16
- Average rating
- 3.9/5 (3.4 ↑)
- Positive share
- 56% (53% ↑)
Most-discussed themes
- Quality — unchanged
- Ordering & website — -2 vs prior month
- Value for money — -4 vs prior month
- Billing & payment — +1 vs prior month
- Communication — unchanged
What AI assistants say about Legimi
based on 18 analysed AI answers
Our analysis of AI-assistant output — not the assistants’ raw text.
SWOT summary
Strengths
- Quality: 53% positive across 230 mentions
Weaknesses
- Billing & payment: 98% negative across 22 mentions
- Communication: 90% negative across 20 mentions
- Customer service: 86% negative across 53 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 3.5 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Apple App Store | 3.5 / 5 | 535 | 84% | View profile ↗ | |
| Google Play | 3.0 / 5 | 101 | 15.9% | View profile ↗ | |
| Trustpilot | 1.0 / 5 | 1 | 0.2% | View profile ↗ | |
| Weighted overall | 3.5 / 5 | 637 | 100% | ||
What this analysis covers
- Apple App Store : 535 reviews
- Google Play : 101 reviews
- Trustpilot : 1 reviews
Period covered: Aug 2024 – Aug 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
Themes in the reviews
Quality230× mentions
113positive101negativeQuality has 230 mentions, with 53% positive feedback and 40% negative feedback, making it a mixed area.
Value for money117× mentions
23positive90negativeValue for money is a common pain point, with 76% of 117 mentions being negative and 23% positive.
Ordering & website98× mentions
23positive68negativeOrdering & website received 98 mentions, with 23% positive feedback and 68% negative feedback. This makes Ordering & website a common pain point.
Customer service53× mentions
8positive44negativeCustomer service has 11% positive feedback and 86% negative feedback across 53 mentions. Customer service is a common pain point.
Billing & payment22× mentions
0positive21negativeBilling & payment has 22 mentions, with 0% positive feedback and 98% negative feedback, making it a common pain point.
Communication20× mentions
2positive17negativeCommunication has 20 mentions, with 9% positive feedback and 90% negative feedback. Communication is a common pain point.
Fit & sizing17× mentions
5positive7negativeFit & sizing received 17 mentions, with 44% positive feedback and 33% negative feedback, making it a mixed area.
Delivery15× mentions
3positive8negativeDelivery has 15 mentions. 31% of feedback is positive, 52% is negative. Delivery is a common pain point.
Returns & refunds11× mentions
0positive10negativeReturns & refunds has 0% positive feedback and 83% negative feedback across 11 mentions. This makes returns and refunds a common pain point.
Durability4× mentions
1positive3negativeDurability has a 55% negative feedback rate across 4 mentions, making it a common pain point. 45% of feedback on Durability is positive.
Material2× mentions
2positive0negativeMaterial received 2 mentions, all positive. 100% of feedback is positive, 0% negative. Material is a clear strength.
Packaging1× mentions
1positive0negativePackaging has 100% positive feedback and 0% negative feedback across 1 mention, making it a clear strength.
Themes over time
Data as table
| Month | Quality | Value for money | Ordering & website | Customer service | Billing & payment | Communication |
|---|---|---|---|---|---|---|
| 2024-09 | - | - | - | - | 1.8 | - |
| 2024-10 | - | - | - | - | 1.0 | 1.0 |
| 2024-11 | - | - | - | - | 1.8 | - |
| 2024-12 | - | - | - | - | 1.0 | - |
| 2025-01 | - | - | - | - | 1.0 | 1.0 |
| 2025-02 | - | - | - | - | 1.0 | - |
| 2025-03 | - | - | - | - | 1.0 | 1.0 |
| 2025-05 | - | - | - | - | - | 5.0 |
| 2025-06 | - | - | - | - | 1.0 | - |
| 2025-07 | - | - | - | 1.0 | - | - |
| 2025-08 | - | - | - | 3.0 | - | 2.0 |
| 2025-09 | 3.2 | 2.3 | 3.0 | 1.0 | - | - |
| 2025-10 | 3.6 | 1.0 | 2.8 | 2.3 | - | 3.0 |
| 2025-11 | 3.5 | 1.2 | 2.0 | 1.0 | 1.0 | 3.0 |
| 2025-12 | 3.9 | 4.3 | 5.0 | 1.0 | - | - |
| 2026-01 | 4.1 | 3.7 | 3.7 | 3.0 | - | - |
| 2026-02 | 3.5 | 2.3 | 3.0 | 1.0 | 1.5 | 1.0 |
| 2026-03 | 3.5 | 3.0 | 5.0 | 2.0 | - | 1.0 |
| 2026-04 | 4.2 | 2.0 | 2.0 | 1.0 | - | - |
| 2026-05 | 3.8 | 3.0 | 2.5 | - | - | - |
| 2026-06 | 3.1 | 3.0 | 2.7 | 1.0 | - | 1.0 |
| 2026-07 | 3.3 | 2.7 | 1.5 | 1.5 | - | 1.0 |
| 2026-08 | 4.0 | 4.0 | 3.5 | - | 1.0 | 1.0 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 3.47 | 19 |
| 2025-10 | 3.36 | 28 |
| 2025-11 | 3.20 | 25 |
| 2025-12 | 4.27 | 26 |
| 2026-01 | 3.57 | 28 |
| 2026-02 | 3.37 | 30 |
| 2026-03 | 4.12 | 25 |
| 2026-04 | 3.58 | 19 |
| 2026-05 | 3.75 | 12 |
| 2026-06 | 3.05 | 20 |
| 2026-07 | 3.37 | 19 |
| 2026-08 | 3.88 | 16 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 47% | 16% | 37% | 19 |
| 2025-10 | 43% | 18% | 39% | 28 |
| 2025-11 | 48% | 4% | 48% | 25 |
| 2025-12 | 77% | 8% | 15% | 26 |
| 2026-01 | 54% | 14% | 32% | 28 |
| 2026-02 | 47% | 10% | 43% | 30 |
| 2026-03 | 72% | 8% | 20% | 25 |
| 2026-04 | 58% | 0% | 42% | 19 |
| 2026-05 | 58% | 25% | 17% | 12 |
| 2026-06 | 40% | 10% | 50% | 20 |
| 2026-07 | 53% | 5% | 42% | 19 |
| 2026-08 | 56% | 19% | 25% | 16 |
Customer voices
Short excerpts - full reviews are available at the original source.
„If you want to look for the title using a loop, you need to dig and dig, and dig.“
„There’s no filter for audiobooks and others.“
„Why it is done in such dumb way?“
„Cannot use it without clocking wrong one.“
„Play and rewind buttons are so close with no reason.“
„One of the worst user interface apps I have ever seen.“
„This is the 3rd such occasion, I have reached out to customer support, looking for a new app.“
„Terrible customer support.“
Frequently asked questions
How do customers rate Legimi overall?
Legimi has a 3.5 out of 5 star rating based on 637 reviews from three review portals.
Cite this page
Citatio (2026). Legimi Reviews September 2026 – 3.5/5 from 637 reviews. Retrieved 2 September 2026 from https://citatio.ai/legimi-reviews/
Data verifiable via our public audit log: Methodology · Transparency