Legimi Reviews & Ratings 2026
- Quality(101)
- Value for money(90)
- Ordering & website(68)
- Customer service(44)
- Billing & payment(21)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Legimi: 632 reviews across 3 platforms, giving you a complete, evidence-based view of Legimi's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 632 reviews on 3 portals, Legimi averages 3.5 out of 5 stars.
- Customers rate Quality most positively (116 of 233 mentions positive).
- Billing & payment draws the most criticism (21 of 22 mentions negative).
SWOT summary
Strengths
- Quality: 52% positive across 233 mentions
Weaknesses
- Billing & payment: 97% negative across 22 mentions
- Communication: 90% negative across 20 mentions
- Customer service: 86% negative across 53 mentions
Opportunities
- Address billing & payment to lift overall sentiment
- Lean on strength in quality in marketing
Threats
- Ongoing criticism of billing & payment could deter new customers
Reviews by portal
The overall 3.5 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Apple App Store | 3.5 / 5 | 530 | 83.9% | View profile ↗ | |
| Google Play | 3.0 / 5 | 101 | 16% | View profile ↗ | |
| Trustpilot | 1.0 / 5 | 1 | 0.2% | View profile ↗ | |
| Weighted overall | 3.5 / 5 | 632 | 100% | ||
What this analysis covers
- Apple App Store : 530 reviews
- Google Play : 101 reviews
- Trustpilot : 1 reviews
Period covered: Aug 2024 – Aug 2026
And what it cannot cover:
- The App Store feed caps at about 500 reviews per country storefront.
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
Themes in the reviews
Quality233× mentions
116positive101negativeAcross 233 mentions, 52% of Quality feedback is positive and 40% negative. That makes Quality a mixed area.
Value for money117× mentions
23positive90negativeAcross 117 mentions, 23% of Value for money feedback is positive and 75% negative. That makes Value for money a common pain point.
Ordering & website98× mentions
23positive68negativeAcross 98 mentions, 23% of Ordering & website feedback is positive and 68% negative. That makes Ordering & website a common pain point.
Customer service53× mentions
8positive44negativeAcross 53 mentions, 11% of Customer service feedback is positive and 86% negative. That makes Customer service a common pain point.
Billing & payment22× mentions
0positive21negativeAcross 22 mentions, 0% of Billing & payment feedback is positive and 97% negative. That makes Billing & payment a common pain point.
Communication20× mentions
2positive17negativeAcross 20 mentions, 9% of Communication feedback is positive and 90% negative. That makes Communication a common pain point.
Fit & sizing19× mentions
6positive7negativeAcross 19 mentions, 43% of Fit & sizing feedback is positive and 32% negative. That makes Fit & sizing a mixed area.
Delivery15× mentions
3positive8negativeAcross 15 mentions, 32% of Delivery feedback is positive and 51% negative. That makes Delivery a common pain point.
Returns & refunds11× mentions
0positive10negativeAcross 11 mentions, 0% of Returns & refunds feedback is positive and 83% negative. That makes Returns & refunds a common pain point.
Durability5× mentions
2positive3negativeAcross 5 mentions, 49% of Durability feedback is positive and 51% negative. That makes Durability a common pain point.
Material4× mentions
3positive0negativeAcross 4 mentions, 90% of Material feedback is positive and 0% negative. That makes Material a clear strength.
Packaging1× mentions
1positive0negativeAcross 1 mentions, 100% of Packaging feedback is positive and 0% negative. That makes Packaging a clear strength.
Themes over time
Data as table
| Month | Quality | Value for money | Ordering & website | Customer service | Billing & payment | Communication |
|---|---|---|---|---|---|---|
| 2024-09 | - | - | - | - | 1.8 | - |
| 2024-10 | - | - | - | - | 1.0 | 1.0 |
| 2024-11 | - | - | - | - | 1.8 | - |
| 2024-12 | - | - | - | - | 1.0 | - |
| 2025-01 | - | - | - | - | 1.0 | 1.0 |
| 2025-02 | - | - | - | - | 1.0 | - |
| 2025-03 | - | - | - | - | 1.0 | 1.0 |
| 2025-05 | - | - | - | - | - | 5.0 |
| 2025-06 | - | - | - | - | 1.0 | - |
| 2025-07 | - | - | - | 1.0 | - | - |
| 2025-08 | - | - | - | 3.0 | - | 2.0 |
| 2025-09 | 3.2 | 2.3 | 3.0 | 1.0 | - | - |
| 2025-10 | 3.6 | 1.0 | 2.8 | 2.3 | - | 3.0 |
| 2025-11 | 3.5 | 1.2 | 2.0 | 1.0 | 1.0 | 3.0 |
| 2025-12 | 3.9 | 4.3 | 5.0 | 1.0 | - | - |
| 2026-01 | 4.1 | 3.7 | 3.7 | 3.0 | - | - |
| 2026-02 | 3.5 | 2.3 | 3.0 | 1.0 | 1.5 | 1.0 |
| 2026-03 | 3.5 | 3.0 | 5.0 | 2.0 | - | 1.0 |
| 2026-04 | 4.2 | 2.0 | 2.0 | 1.0 | - | - |
| 2026-05 | 3.8 | 3.0 | 2.5 | - | - | - |
| 2026-06 | 3.1 | 3.0 | 2.7 | 1.0 | - | 1.0 |
| 2026-07 | 3.3 | 2.7 | 1.5 | 1.5 | - | 1.0 |
| 2026-08 | 4.8 | 5.0 | 4.0 | - | 1.0 | 1.0 |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 3.47 | 19 |
| 2025-10 | 3.36 | 28 |
| 2025-11 | 3.20 | 25 |
| 2025-12 | 4.27 | 26 |
| 2026-01 | 3.57 | 28 |
| 2026-02 | 3.37 | 30 |
| 2026-03 | 4.12 | 25 |
| 2026-04 | 3.58 | 19 |
| 2026-05 | 3.75 | 12 |
| 2026-06 | 3.05 | 20 |
| 2026-07 | 3.37 | 19 |
| 2026-08 | 3.91 | 11 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 47% | 16% | 37% | 19 |
| 2025-10 | 43% | 18% | 39% | 28 |
| 2025-11 | 48% | 4% | 48% | 25 |
| 2025-12 | 77% | 8% | 15% | 26 |
| 2026-01 | 54% | 14% | 32% | 28 |
| 2026-02 | 47% | 10% | 43% | 30 |
| 2026-03 | 72% | 8% | 20% | 25 |
| 2026-04 | 58% | 0% | 42% | 19 |
| 2026-05 | 58% | 25% | 17% | 12 |
| 2026-06 | 40% | 10% | 50% | 20 |
| 2026-07 | 53% | 5% | 42% | 19 |
| 2026-08 | 55% | 18% | 27% | 11 |
Customer voices
Short excerpts - full reviews are available at the original source.
„If you want to look for the title using a loop, you need to dig and dig, and dig.“
„There’s no filter for audiobooks and others.“
„Why it is done in such dumb way?“
„Cannot use it without clocking wrong one.“
„Play and rewind buttons are so close with no reason.“
„One of the worst user interface apps I have ever seen.“
„This is the 3rd such occasion, I have reached out to customer support, looking for a new app.“
„Terrible customer support.“
Frequently asked questions
How do customers rate Legimi overall?
Legimi averages 3.5 out of 5 stars across 632 analyzed reviews on 3 portals.
Cite this page
Citatio (2026). Legimi Reviews 2026 – 3.5/5 from 632 reviews. Retrieved 19 August 2026 from https://citatio.ai/legimi-reviews/
Data verifiable via our public audit log: Methodology · Transparency