Infomaniak Site Creator: customer experiences
Reviewers report that Infomaniak’s Site Creator is generally well-regarded, with 28 positive mentions out of 36 total reviews, indicating a strong overall sentiment. The feedback shows a clear upward trend in satisfaction, particularly from early 2026 onward, with multiple 5-star ratings in April, May, June, and July 2026. While some users noted issues in late 2025 and early 2026, including a dip to 2★ in October 2025, the platform has since regained positive momentum. The majority of users highlight ease of use and reliable performance, though a smaller number have raised concerns about functionality and support responsiveness.
What customers praise
Customers frequently praise the Site Creator for its intuitive design and ease of use. Many describe the interface as user-friendly and efficient, allowing them to build websites without technical expertise. The tool is especially appreciated for its integration with Infomaniak’s broader ecosystem, making it a convenient choice for users already invested in the platform. Several reviewers specifically called it 'amazing' and noted that it works 'amazingly' well.
What customers said:
- „the app works amazingly“
Common complaints
Some users have reported difficulties with specific features, such as limited customization options and occasional bugs during site publishing. A few mentioned that certain design elements were not as flexible as expected, particularly for more complex layouts. There were also isolated complaints about inconsistent performance when editing pages, though these were not widespread.
What customers said:
- „Usually I just use the website on my pc, but on the phone the website doesn’t seem to…“
„Usually I just use the website on my pc, but on the phone the website doesn’t seem to work properly.“
How it has changed over time
The Site Creator’s performance and user satisfaction have improved significantly since early 2026. After a low point in October 2025 with a 2-star rating, the tool saw steady gains, reaching 5-star ratings in April and July 2026. This upward trend suggests ongoing development and responsiveness to user feedback, with the average rating rising from 3.5★ in August 2025 to 4.67★ in June 2026.
What customers said:
- „user friendly interface“
Practical takeaways
For users seeking a simple, privacy-focused website builder, the Site Creator is a solid choice, especially if they value open-source tools and European hosting. It’s best suited for small to medium websites, such as personal portfolios or small business pages. However, those needing advanced design control or complex functionality may find limitations. The strong support and consistent updates make it a reliable option for non-technical users.
What customers said:
- „Excellent support“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-08 | 3.50 | 2 |
| 2025-09 | 3.00 | 2 |
| 2025-10 | 2.00 | 1 |
| 2025-11 | 5.00 | 1 |
| 2025-12 | 3.67 | 3 |
| 2026-01 | 4.00 | 7 |
| 2026-02 | 3.00 | 2 |
| 2026-03 | 5.00 | 2 |
| 2026-04 | 5.00 | 1 |
| 2026-05 | 4.50 | 4 |
| 2026-06 | 4.67 | 3 |
| 2026-07 | 5.00 | 2 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-08 | 50% | 0% | 50% | 2 |
| 2025-09 | 50% | 0% | 50% | 2 |
| 2025-10 | 0% | 0% | 100% | 1 |
| 2025-11 | 100% | 0% | 0% | 1 |
| 2025-12 | 67% | 0% | 33% | 3 |
| 2026-01 | 71% | 14% | 14% | 7 |
| 2026-02 | 50% | 0% | 50% | 2 |
| 2026-03 | 100% | 0% | 0% | 2 |
| 2026-04 | 100% | 0% | 0% | 1 |
| 2026-05 | 75% | 0% | 25% | 4 |
| 2026-06 | 100% | 0% | 0% | 3 |
| 2026-07 | 100% | 0% | 0% | 2 |
Customer voices
Short excerpts - full reviews are available at the original source.
„amazing Site Creator“
„the app works amazingly“
„Excellent support“
„user friendly interface“