Infomaniak Site Creator: customer experiences
Infomaniak’s Site Creator tool received positive feedback from 29 of 37 reviewers, praising its functionality, speed, and ethical design. Sentiment improved from late 2025 to 2026, with multiple months scoring 5 stars. Despite ongoing issues with login, iPad app stability, and inconsistent features, users consistently highlight reliability, easy file sharing, and a privacy-first approach. Satisfaction has risen steadily, indicating recent updates resolved earlier problems.
What customers praise
Users consistently praise the tool for its speed and reliability when sharing large files, calling it a superior alternative to services like WeTransfer. The platform’s ethical foundation, including strong data privacy and Swiss-based hosting, is a major reason for user choice. Reviewers describe the sharing experience as smooth, intuitive, and free of complications. The tool is easy to use and effective across different devices.
What customers said:
- „Infinitely better than WeTransfer.“
„Infinitely better than WeTransfer.“
Original„Infinitamente mejor que WeTransfer“
- „The best app and site for transferring files.“
„The best app and site for transferring files.“
Original„La meilleure appli et site pour transférer des fichiers.“
- „Easy to replace.“
„Easy to replace.“
Original„Remplaçant sans difficulté.“
Common complaints
Some users cannot access their accounts or are blocked due to duplicate phone numbers. The app performs poorly on iPad and does not handle file attachments correctly. Key features are missing or not fully functional on mobile, creating a mismatch with the web interface. The site map is confusing, and access to shared folders is not intuitive.
What customers said:
- „Impossible to log into the app, nothing works!“
„Impossible to log into the app, nothing works!“
Original„Impossible de se connecter à l’application, rien ne fonctionne !“
- „I am creating the account on the website.“
„I am creating the account on the website.“
Original„je crée le compte sur le site“
- „It's buggy on iPad.“
„It's buggy on iPad.“
Original„Sur iPad ça bug“
How it has changed over time
The tool's reputation improved significantly after late 2025, when early reviews showed frustration and low ratings. By early 2026, user satisfaction rose, with multiple 4- and 5-star reviews appearing. The highest ratings occurred in 2026, especially from March onward, indicating recent updates fixed earlier technical issues. The shift from 1-star and 2-star reviews to consistent 4- and 5-star feedback shows a clear improvement in performance and usability.
What customers said:
- „Many sites are hacked and customer data is sold“
„Many sites are hacked and customer data is sold“
Original„Beaucoup de sites sont pirater les donner des clients sont vendue“
- „Site is very, very slow“
„Site is very, very slow“
Original„Site très très lent“
- „An irrelevant app that complicates my life“
„An irrelevant app that complicates my life“
Original„une app hors-sujet qui me complique la vie“
Practical takeaways
Site Creator offers fast, private, and ethical file sharing for users already in the Infomaniak ecosystem. The web version is reliable and feature-rich. Mobile access may have issues, so users should consider the desktop site if needed. Login problems can occur. Site Creator is best for individuals and small teams prioritizing data privacy and simplicity.
What customers said:
- „the sitemap is a bit confusing“
„the sitemap is a bit confusing“
Original„la mappa del sito è un po' confusionale“
- „Great, easy, reliable.“
„Great, easy, reliable.“
Original„super , facile , fiable“
- „Very satisfied with the data protection policy“
„Very satisfied with the data protection policy“
Original„très satisfaite de la politique de protection des données“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-09 | 3.00 | 2 |
| 2025-10 | 2.00 | 1 |
| 2025-11 | 5.00 | 1 |
| 2025-12 | 3.67 | 3 |
| 2026-01 | 4.00 | 7 |
| 2026-02 | 3.00 | 2 |
| 2026-03 | 5.00 | 2 |
| 2026-04 | 5.00 | 1 |
| 2026-05 | 4.50 | 4 |
| 2026-06 | 4.67 | 3 |
| 2026-07 | 5.00 | 2 |
| 2026-08 | 5.00 | 1 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-09 | 50% | 0% | 50% | 2 |
| 2025-10 | 0% | 0% | 100% | 1 |
| 2025-11 | 100% | 0% | 0% | 1 |
| 2025-12 | 67% | 0% | 33% | 3 |
| 2026-01 | 71% | 14% | 14% | 7 |
| 2026-02 | 50% | 0% | 50% | 2 |
| 2026-03 | 100% | 0% | 0% | 2 |
| 2026-04 | 100% | 0% | 0% | 1 |
| 2026-05 | 75% | 0% | 25% | 4 |
| 2026-06 | 100% | 0% | 0% | 3 |
| 2026-07 | 100% | 0% | 0% | 2 |
| 2026-08 | 100% | 0% | 0% | 1 |
Customer voices
Short excerpts - full reviews are available at the original source.
„Both the app and the website work great for sending files to people.“
„Great site for sharing large files“
„I have to log in to the classic website“
„but to do so, I have to log in to the classic website“
„Great provider, fast and easy to build a website.“
„Also allows you to have and manage up to 20 sites for a low price.“
„I come from SiteGround and I found Infomaniak to be much better.“
„Don't hesitate to install the app, you won't be disappointed.“
What Reddit users discuss
Below are extracts from Reddit which discuss Site Creator in more detail - each linked to the original thread.
„is it possible to create a calendar where people can book an appointment directly on my infomaniak calendar“
„No coding required, no ad tracking“
„Infomaniak's interface for creating a website is incomprehensible to me.“
Cite this page
Citatio (2026). Infomaniak Site Creator: customer reviews 2026. Retrieved 18 August 2026 from https://citatio.ai/infomaniak-reviews/products/site-creator/
Data verifiable via our public audit log: Methodology · Transparency