Question 1

How can I change the format of my Ifolor photo book?

Accepted Answer

Reviewers report that changing the format of Ifolor photo books is limited and often frustrating, with many expressing dissatisfaction over the lack of flexibility and standard options. While some users appreciate the available formats, others find the process confusing and the result unsatisfactory.

Limited Format Options: Reviewers note that the number of available photo book formats is strongly limited, making it difficult to find a suitable size or layout. Some users specifically mention the absence of standard formats like 100cm x 70cm or 80cm x 120cm, which they feel would improve usability.

Technical and Design Issues: Several customers report problems with formatting during the design process, including inability to adjust text size, add sections or blank lines, or make changes on tablets. One reviewer noted that the text became nearly unreadable due to small font size, while others struggled with layout constraints.

Mixed Feedback on Quality and Usability: Despite the format limitations, some users praise the overall quality and ease of ordering. However, others highlight issues like image cropping, color smudges, and buckling in large-format books, suggesting that even when formats are selected, the final product may not meet expectations.

Question 2

Can I save my Monatsplaner design exactly as I made it, or does the system keep changing the layout?

Accepted Answer

Reviewers report mixed experiences with layout consistency in Ifolor's Monatsplaner design tool, with some noting that changes occur unexpectedly during the design process, while others found the tool intuitive and stable. The ability to save designs exactly as intended appears inconsistent, particularly on mobile devices and with text formatting.

Unpredictable Layout Changes: Several reviewers reported that their designs were altered unexpectedly, especially with text size and layout. One user noted that text was marked as 'too large' during editing but ended up too small in the final product, suggesting automatic adjustments that disrupt the original design.

Limited Control on Mobile: Some users struggled with the design tool's responsiveness, particularly on tablets, where they could not make adjustments to the layout. One reviewer explicitly stated they could not change anything on their iPad, indicating a lack of control over the final appearance.

Stable When It Works: Despite these issues, a number of reviewers praised the tool's overall usability and the final product quality. One user called the design interface 'intuitive,' and others highlighted the prompt delivery and high-quality output, suggesting that when the system works as intended, the design is preserved accurately.

Question 3

Why are there fewer design options now compared to before, especially on the iPad?

Accepted Answer

Reviewers report that the design options on Ifolor's iPad app have decreased compared to earlier versions, with complaints about limited format choices, restricted layout flexibility, and difficulty adjusting text and image placement. Some users also note that the interface feels less transparent and intuitive after recent updates.

Reduced Flexibility: Reviewers mention that recent updates have made the design interface less transparent and more restrictive, particularly on the iPad. Several users report being unable to adjust text size or layout elements, with one stating they couldn't change anything at all on the device.

Fewer Format Choices: Multiple reviews highlight a noticeable drop in available formats and paper types. One user notes the selection is now 'strongly limited,' making it hard to preview how images will look in different layouts. Others mention the need to use a 'weird format' that isn't easily openable.

Interface Challenges: Despite some praise for the overall quality and delivery, several users express frustration with the inability to properly arrange images or adjust spacing. One reviewer struggled to understand how to move or resize photos, even after multiple attempts.

Question 4

Why can't I move or rearrange images properly in the Ifolor design tool, even after trying multiple times?

Accepted Answer

Reviewers report that the design tool on Ifolor's platform can be difficult to use when trying to move or rearrange images, especially on mobile devices like iPads, with some users struggling to understand how to properly position or organize photos despite multiple attempts.

Mobile Interface Issues: Several reviewers mention that the image placement and rearrangement features in the design tool are not intuitive, particularly when using the iPad. One user explicitly states they were unable to change any design elements on the device, indicating a possible limitation in the mobile interface.

Confusing Design Logic: Some users struggled with the overall design process, including moving and arranging images, even after spending time trying to understand the tool. One reviewer noted they never fully grasped how to properly position images, suggesting a lack of clarity in the tool's functionality.

Mixed User Experience: While some users praise the tool's overall ease of use and quality, the recurring complaints about image manipulation highlight a gap in user experience, especially for those unfamiliar with the platform. The difficulty appears to stem from unclear controls rather than a complete failure of the feature.

Month	Avg. rating	Count
2025-09	4.50	2
2025-10	4.33	6
2025-11	4.71	14
2025-12	4.80	51
2026-01	4.73	15
2026-02	4.14	7
2026-03	4.50	6
2026-04	4.20	5
2026-05	4.33	3
2026-06	4.38	8
2026-07	4.00	4
2026-08	4.50	4

Month	Positive	Neutral	Negative	Count
2025-09	100%	0%	0%	2
2025-10	67%	33%	0%	6
2025-11	93%	7%	0%	14
2025-12	92%	6%	2%	51
2026-01	87%	13%	0%	15
2026-02	57%	14%	29%	7
2026-03	83%	0%	17%	6
2026-04	80%	0%	20%	5
2026-05	33%	33%	33%	3
2026-06	75%	13%	13%	8
2026-07	50%	0%	50%	4
2026-08	75%	25%	0%	4

Ifolor Monthly Planners: customer experiences

What customers praise

Common complaints

How it has changed over time

Practical takeaways

Over time

Sentiment over time

Customer voices