Customers have mixed opinions about the fit and sizing of Ifolor’s personalized photo products, with a noticeable shift in sentiment over time. While some reviewers praise the accurate sizing and high-quality finishes, others report consistent issues with dimensions, particularly for framed photos, calendars, and apparel. Negative feedback tends to focus on products not matching expected sizes, with several mentioning that photos were cut too small or didn’t fit frames as intended. The overall trend shows a dip in satisfaction in late 2025, especially in December, when 25 reviews included complaints about sizing and fit. However, recent feedback from early 2026 shows improvement, with several 4- and 5-star reviews highlighting better alignment between order and delivery. Despite the ups and downs, the majority of mentions remain negative, indicating that fit and sizing continue to be a concern for many customers.

What customers praise

Many customers appreciate how well the products fit their expectations, especially for photo books, posters, and small items like mugs and postcards. Reviewers note that the dimensions of these items match what was ordered, and the materials feel sturdy and well-made. The quality of the prints and the way they are presented, such as the clean cuts on puzzles or the secure fit of wall-mounted frames, are frequently praised. These positive experiences often come with strong satisfaction in the final look and feel of the product.

What customers said:

  • „If the paper were a bit thinner, the calendar would hang better on the wall and…“ - Trusted Shops · 4★ · · translated · German
    „If the paper were a bit thinner, the calendar would hang better on the wall and wouldn't bend.“

    Original„Wenn das Papier hier etwas dünner wäre, würde der Kalender viel besser an der Wand hängen und sich nicht biegen.“

  • „The fold-out photo books have an ideal size.“ - Trusted Shops · 5★ · · translated · German
    „The fold-out photo books have an ideal size.“

    Original„Die aufstellbaren Fotobüchlein haben eine ideale Grösse.“

  • „I was missing a size in between: 49cm width and 52cm height.“ - Trusted Shops · 5★ · · translated · German
    „I was missing a size in between: 49cm width and 52cm height.“

    Original„Mir fehlte eine Zwischengröße : 49cm Breite und 52cm Höhe.“

Common complaints

Several customers report that the actual size of delivered items did not match the selected dimensions, particularly with framed photos and calendars. Some noted that photos were cut too small or didn’t fit the frame, while others found that the paper thickness in calendars made them difficult to hang or caused them to bend. Apparel sizing was also a recurring issue, with one reviewer stating that a women’s T-shirt labeled XXXL was actually smaller than previous versions. These problems suggest inconsistencies in how size specifications are applied across different product lines.

What customers said:

  • „were poorly trimmed“ - Trusted Shops · 3★ · · translated · German
    „were poorly trimmed“

    Original„waren unglücklich beschnitten“

  • „Puzzle size. 44 x 68 cm is unfortunately not a standard size.“ - Trusted Shops · 4★ · · translated · German
    „Puzzle size. 44 x 68 cm is unfortunately not a standard size.“

    Original„Grösse des Puzzle. 44 x 68 cm leider kein Standard.“

  • „But all the photos were standardized to 13x17 inches!“ - Trusted Shops · 3★ · · translated · German
    „But all the photos were standardized to 13x17 inches!“

    Original„Die Fotos waren aber alle auf ein Maß von 13x17!“

How it has changed over time

The feedback on fit and sizing has fluctuated over time, with a significant drop in satisfaction in December 2025, when 25 reviews were posted, mostly negative. This period coincided with a high volume of holiday orders, possibly indicating strain on production or quality control. However, ratings improved in early 2026, with several 4- and 5-star reviews noting better sizing accuracy. The most recent reviews in July 2026 show a return to high satisfaction, suggesting that Ifolor may have addressed some of the earlier issues, though problems still persist for some users.

What customers said:

  • „All the pictures together do not fit in the base.“ - Trusted Shops · 4★ · · translated · German
    „All the pictures together do not fit in the base.“

    Original„Alle Bilder zusammen passen nicht in den Sockel.“

  • „For all DIN A3 format calendars, the calendar takes up almost a third of the surface…“ - Trusted Shops · 5★ · · translated · German
    „For all DIN A3 format calendars, the calendar takes up almost a third of the surface area, so the photos almost become square.“

    Original„Bei allen Kalendern DIN A3 Hochformat hat der Kalender fast ein Drittel der Fläche, so dass die Fotos fast quadratisch werden.“

  • „The quality of the photo book is good.“ - Trusted Shops · 3★ · · translated · German
    „The quality of the photo book is good.“

    Original„Die Qualität des Fotobuch ist gut.“

Practical takeaways

When ordering, customers should double-check the dimensions and aspect ratios, especially for calendars and framed photos, as some formats distort images or leave little space for text. For apparel, it’s wise to compare size charts carefully, as some items may run smaller than expected. Using the design software’s preview tools can help catch sizing mismatches before ordering. If issues arise, reaching out to customer service quickly may help resolve problems, especially during peak seasons when delays are more common.

What customers said:

  • „For DIN A3 format calendars in portrait orientation, the date strip is narrower at the…“ - Trusted Shops · 5★ · · translated · German
    „For DIN A3 format calendars in portrait orientation, the date strip is narrower at the bottom.“

    Original„Bei Kalendern DIN A3 Querformat ist die Datenzeige unten schmaler.“

  • „The photos taken with the camera were declared to have a low resolution.“ - Trusted Shops · 3★ · · translated · German
    „The photos taken with the camera were declared to have a low resolution.“

    Original„das Fotos welche mit der Kamera geschossen wurden als zu niedrige Auflösung deklariert wurden.“

Over time

Rating trend: 1.0 in 2024-08 to 5.0 in 2026-07.1.01.52.02.53.03.54.04.55.02024-082025-122026-07
Rating trend: 1.0 in 2024-08 to 5.0 in 2026-07.
Data as table
Monthly average rating
MonthAvg. ratingCount
2024-081.001
2025-084.504
2025-094.673
2025-104.504
2025-114.336
2025-123.8825
2026-014.004
2026-024.005
2026-035.001
2026-041.001
2026-054.502
2026-075.001

Sentiment over time

Sentiment over time: positive share from 0% (2024-08) to 0% (2026-07).0%25%50%75%100%2024-082025-122026-07
Sentiment over time: positive share from 0% (2024-08) to 0% (2026-07).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2024-080%0%100%1
2025-0825%25%50%4
2025-0967%0%33%3
2025-100%75%25%4
2025-1167%17%17%6
2025-1224%24%52%25
2026-0125%0%75%4
2026-0240%20%40%5
2026-030%0%100%1
2026-040%0%100%1
2026-0550%0%50%2
2026-070%100%0%1

Customer voices

Short excerpts - full reviews are available at the original source.

„It suits me.“

★★★★★Trusted ShopsTranslated· GermanOriginal
„Passt für mich.“

„They were very small but still had good quality.“

★★★★☆Trusted ShopsTranslated· GermanOriginal
„sie sehr klein zurecht geschnitten wurden trotzdem sie gute Qualität hatten“

„The ordered photo frame does not match the ordered photo size“

★☆☆☆☆Trusted ShopsTranslated· GermanOriginal
„Bestellter Fotorahmen passt in der Grösse nicht zur bestellten Fotogrösse“

„The T-shirt manufacturer should think about improving their product.“

★★★★★Trusted ShopsTranslated· GermanOriginal
„Da sollte der T Shirt Hersteller sich mal etwas überlegen.“

„Unfortunately, the women's T-shirt is not really an XXXL in terms of size and is smaller than the last T-shirts.“

★★★★★Trusted ShopsTranslated· GermanOriginal
„Leider ist das Damen T Shirt von der Größe her nicht wirklich ein XXXL, und ist kleiner als die letzten T Shirts.“

„fits everything perfectly“

★★★★★Trusted ShopsTranslated· GermanOriginal
„hat alles prima gepasst“

„I would be happy if they offered larger sizes for the containers.“

★★★★☆Trusted ShopsTranslated· GermanOriginal
„Ich würde mich freuen, bei den Dosen noch auf eine Grössere.“

„The selected 22 points roughly correspond to about 8 or 9 font sizes.“