Teamtailor Reviews & Ratings 2026
- Customer service(15)
- Quality(17)
- Ordering & website(8)
Derived from the analyzed reviews; each chip links to the page with the cited evidence.
This page is an audit of every publicly available review for Teamtailor: 55 reviews across 3 platforms, giving you a complete, evidence-based view of Teamtailor's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.
Key findings
- Across 55 reviews on 3 portals, Teamtailor averages 3.2 out of 5 stars.
- Customers rate Customer service most positively (15 of 21 mentions positive).
- Communication draws the most criticism (6 of 6 mentions negative).
SWOT summary
Strengths
- Customer service: 73% positive across 21 mentions
Weaknesses
- Communication: 100% negative across 6 mentions
- Ordering & website: 83% negative across 10 mentions
- Quality: 59% negative across 29 mentions
Opportunities
- Address communication to lift overall sentiment
- Lean on strength in customer service in marketing
Threats
- Ongoing criticism of communication could deter new customers
Reviews by portal
The overall 3.2 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.
| Portal | Avg. rating | Count | Weight | Latest | Source |
|---|---|---|---|---|---|
| Trustpilot | 3.3 / 5 | 34 | 61.8% | View profile ↗ | |
| Google Play | 2.8 / 5 | 13 | 23.6% | View profile ↗ | |
| Apple App Store | 1.9 / 5 | 8 | 14.5% | View profile ↗ | |
| Weighted overall | 3.2 / 5 | 55 | 100% | ||
What this analysis covers
- Trustpilot : 34 reviews
- Google Play : 13 reviews
- Apple App Store : 8 reviews
Period covered: Sept 2024 – Aug 2026
And what it cannot cover:
- Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
- The App Store feed caps at about 500 reviews per country storefront.
Themes in the reviews
Quality29× mentions
11positive17negativeAcross 29 mentions, 39% of Quality feedback is positive and 59% negative. That makes Quality a common pain point.
Customer service21× mentions
15positive5negativeAcross 21 mentions, 73% of Customer service feedback is positive and 20% negative. That makes Customer service a clear strength.
Ordering & website10× mentions
2positive8negativeAcross 10 mentions, 17% of Ordering & website feedback is positive and 83% negative. That makes Ordering & website a common pain point.
Communication6× mentions
0positive6negativeAcross 6 mentions, 0% of Communication feedback is positive and 100% negative. That makes Communication a common pain point.
Delivery4× mentions
1positive3negativeAcross 4 mentions, 37% of Delivery feedback is positive and 63% negative. That makes Delivery a common pain point.
Fit & sizing2× mentions
1positive1negativeAcross 2 mentions, 44% of Fit & sizing feedback is positive and 56% negative. That makes Fit & sizing a common pain point.
Returns & refunds1× mentions
0positive1negativeAcross 1 mentions, 0% of Returns & refunds feedback is positive and 100% negative. That makes Returns & refunds a common pain point.
Value for money1× mentions
0positive1negativeAcross 1 mentions, 0% of Value for money feedback is positive and 100% negative. That makes Value for money a common pain point.
Billing & payment1× mentions
0positive1negativeAcross 1 mentions, 0% of Billing & payment feedback is positive and 100% negative. That makes Billing & payment a common pain point.
Themes over time
Data as table
| Month | Quality | Customer service | Ordering & website | Communication | Delivery | Fit & sizing |
|---|---|---|---|---|---|---|
| 2024-09 | - | 1.0 | - | 1.0 | - | - |
| 2024-10 | - | 5.0 | - | - | - | - |
| 2024-11 | 1.0 | 1.0 | 1.0 | 1.0 | - | - |
| 2024-12 | 1.0 | - | - | - | - | - |
| 2025-02 | 4.0 | - | - | - | 4.0 | - |
| 2025-03 | 1.5 | 1.0 | 3.0 | 3.0 | 2.0 | - |
| 2025-04 | 1.0 | 1.0 | - | - | - | - |
| 2025-06 | 1.0 | 1.0 | 1.0 | - | - | - |
| 2025-07 | - | - | 1.0 | - | - | - |
| 2025-08 | 1.0 | - | - | - | - | - |
| 2025-09 | 4.2 | 4.9 | 5.0 | - | 5.0 | 5.0 |
| 2025-10 | 5.0 | - | - | - | - | - |
| 2025-11 | 2.7 | 3.0 | - | - | - | 3.0 |
| 2026-02 | 1.5 | - | 1.0 | - | - | - |
| 2026-03 | 1.0 | 1.0 | 1.0 | - | - | - |
| 2026-05 | - | - | 1.5 | 1.5 | - | - |
Rating trend
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-06 | 1.00 | 1 |
| 2025-07 | 1.00 | 2 |
| 2025-08 | 1.00 | 1 |
| 2025-09 | 4.50 | 18 |
| 2025-10 | 5.00 | 1 |
| 2025-11 | 3.25 | 4 |
| 2026-01 | 3.00 | 1 |
| 2026-02 | 1.50 | 2 |
| 2026-03 | 1.00 | 2 |
| 2026-05 | 1.33 | 3 |
| 2026-07 | 5.00 | 2 |
| 2026-08 | 5.00 | 1 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-06 | 0% | 0% | 100% | 1 |
| 2025-07 | 0% | 0% | 100% | 2 |
| 2025-08 | 0% | 0% | 100% | 1 |
| 2025-09 | 89% | 0% | 11% | 18 |
| 2025-10 | 100% | 0% | 0% | 1 |
| 2025-11 | 25% | 0% | 75% | 4 |
| 2026-01 | 0% | 100% | 0% | 1 |
| 2026-02 | 0% | 0% | 100% | 2 |
| 2026-03 | 0% | 0% | 100% | 2 |
| 2026-05 | 0% | 0% | 100% | 3 |
| 2026-07 | 100% | 0% | 0% | 2 |
| 2026-08 | 100% | 0% | 0% | 1 |
Customer voices
Short excerpts - full reviews are available at the original source.
„they collected or received my personal Email Address without my consent“
„My personal Email Address was suddenly appeared in their mailing list“
„Navigation is difficult.“
„Very painful to use.“
„they charge £4k for the privilege!“
„PDF files open in a browser every time“
„Cannot move candidate between stages as when you scroll the app closes the window“
„The app is incapable of doing much of what is needed.“
What Reddit users say about Teamtailor
Additional source: 6 Reddit discussions about Teamtailor reviewed.
Below are extracts from Reddit discussions - each linked to the original thread.
„With Teamtailor, you can actually customize your emails with your company's branding so it feels completely like your own.“
„I’ve been using Manatal as our ATS, but I’ve been struggling with its reporting and data export features.“
„user reviews from my end have been great!“
„last time I used them it froze constantly and was clunky as hell.“
„Workable's more for in-house teams.“
„I’ve come down to these 3 options.“
Frequently asked questions
How do customers rate Teamtailor overall?
Teamtailor averages 3.2 out of 5 stars across 55 analyzed reviews on 3 portals.
Cite this page
Citatio (2026). Teamtailor Reviews 2026 – 3.2/5 from 55 reviews. Retrieved 19 August 2026 from https://citatio.ai/teamtailor-reviews/
Data verifiable via our public audit log: Methodology · Transparency