Teamtailor reviews: the verdict

2.6 / 5 Last 12 months (19 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 3.1 / 5. All-time: 3.1 / 5 · 59 reviews (-0.5 vs all-time)
5★ 23
4★ 3
3★ 3
2★ 7
1★ 23
59 Reviews
3 Sources
37% Positive

Reviewers report a mixed experience with Teamtailor, averaging 3.1 out of 5 across 59 reviews on three portals, with a decline to 2.6 over the last 12 months based on 19 reviews. Customers describe the platform’s quality as inconsistent, with 57% of mentions in this theme expressing negative sentiment, citing issues with reliability and functionality. In contrast, customer service receives stronger feedback, with 76% of mentions rated positively, indicating responsive and helpful support interactions. The main criticism centers on the platform’s technical performance, particularly around stability and feature execution, which affects overall usability.

Key findings

  • Across 59 reviews on 3 portals, the recency-weighted average is 3.1 out of 5.
  • Customer service is the most positively rated theme: 76% of 21 mentions are positive.
  • 63% of the reviews come from Trustpilot.
What reviewers praise most
  • Customer service(16)
What reviewers criticize most
  • Quality(16)
  • Ordering & website(8)
  • Communication(8)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

59 reviews · 3 portals · 2024-09 – 2026-09 · Methodology ↗ · Verify a quote ↗

What changed in September 2026

In September 2026, 3 new reviews were analyzed; the average rating moved from 5.0 to 2.7 stars.

New reviews
3
Average rating
2.7/5 (5.0 ↓)
Positive share
33% (100% ↓)

Most-discussed themes

  • Communication — +2 vs prior month
  • Delivery — +1 vs prior month
  • Customer service — +1 vs prior month

Teamtailor rating trend and sentiment

Months with fewer than 5 rated reviews are left out.

Rating trend: 1.0 in 2025-07 to 2.7 in 2026-09.1.01.52.02.53.03.54.04.55.02025-072026-012026-09
Rating trend: 1.0 in 2025-07 to 2.7 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-071.002
2025-081.001
2025-094.5018
2025-105.001
2025-113.254
2026-013.001
2026-021.502
2026-031.002
2026-051.504
2026-075.002
2026-085.001
2026-092.673
Sentiment over time: positive share from 0% (2025-07) to 33% (2026-09).0%25%50%75%100%2025-072026-012026-09
Sentiment over time: positive share from 0% (2025-07) to 33% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-070%0%100%2
2025-080%0%100%1
2025-0989%0%11%18
2025-10100%0%0%1
2025-1125%0%75%4
2026-010%100%0%1
2026-020%0%100%2
2026-030%0%100%2
2026-050%0%100%4
2026-07100%0%0%2
2026-08100%0%0%1
2026-0933%0%67%3
Themes over time
Average rating per theme across 17 months.1.01.52.02.53.03.54.04.55.02024-092025-072026-09
Average rating per theme across 17 months.
Data as table
Monthly average rating per theme
MonthQualityCustomer serviceOrdering & websiteCommunicationDeliveryFit & sizing
2024-09 - 1.0 - 1.0 - -
2024-10 - 5.0 - - - -
2024-111.01.01.01.0 - -
2024-121.0 - - - - -
2025-024.0 - - - 4.0 -
2025-031.51.03.03.02.0 -
2025-041.01.0 - - - -
2025-061.01.01.0 - - -
2025-07 - - 1.0 - - -
2025-081.0 - - - - -
2025-094.24.95.0 - 5.05.0
2025-105.0 - - - - -
2025-112.73.0 - - - 3.0
2026-021.5 - 1.0 - - -
2026-031.01.01.0 - - -
2026-05 - - 1.51.7 - -
2026-09 - 2.0 - 1.52.0 -

Latest Teamtailor customer voices

The most recent review passages across all portals. Each quote links to its source.

Short excerpts - full reviews are available at the original source.

„they collected or received my personal Email Address without my consent“

„My personal Email Address was suddenly appeared in their mailing list“

„Navigation is difficult.“

„Very painful to use.“

„they charge £4k for the privilege!“

„PDF files open in a browser every time“

What Reddit users say about Teamtailor

From 6 Reddit threads that mention Teamtailor. Community posts are opinions, not verified purchases.

Below are extracts from Reddit discussions - each linked to the original thread.

„With Teamtailor, you can actually customize your emails with your company's branding so it feels completely like your own.“

„I’ve been using Manatal as our ATS, but I’ve been struggling with its reporting and data export features.“

„user reviews from my end have been great!“

„last time I used them it froze constantly and was clunky as hell.“

„Workable's more for in-house teams.“

„I’ve come down to these 3 options.“

Teamtailor review themes at a glance

Every theme is backed by classified review text. Open a theme to read its analysis.

  • Quality28× mentions

    11positive16negative
  • Customer service21× mentions

    16positive4negative
  • Ordering & website10× mentions

    2positive8negative
  • Communication8× mentions

    0positive8negative
  • Delivery5× mentions

    1positive4negative
  • Fit & sizing2× mentions

    1positive1negative
  • Returns & refunds1× mentions

    0positive1negative
  • Value for money1× mentions

    0positive1negative
  • Billing & payment1× mentions

    0positive1negative

Teamtailor review sources, coverage and method

The overall 3.1 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Teamtailor: reviews per portal
Portal Avg. rating Count Weight Latest Source
Trustpilot 3.1 / 5 37 62.7% View profile ↗
Google Play 3.0 / 5 14 23.7% View profile ↗
Apple App Store 1.9 / 5 8 13.6% View profile ↗
Weighted overall 3.1 / 5 59 100%

Period covered: 2024-09 – 2026-09. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.

What this analysis cannot cover

  • Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
  • Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers

Period covered: Sept 2024 – Sept 2026

And what it cannot cover:

  • Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
  • The App Store feed caps at about 500 reviews per country storefront.

Read the full methodology

How the numbers are made

Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗

What AI assistants say about Teamtailor

Positive AI sentiment
0.2% Mentioned in AI answers
0.2% Share of voice

based on 17 analysed AI answers

🔒 Full AI-visibility report for Teamtailor Per-theme accuracy vs reviews, citation gaps, competitor share-of-voice and recommendations.
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Our analysis of AI-assistant output — not the assistants’ raw text.

Cite this page

Citatio (2026). Teamtailor Reviews October 2026 – 3.1/5 from 59 reviews. Retrieved 7 October 2026 from https://citatio.ai/teamtailor-reviews/

Data verifiable via our public audit log: Methodology · Transparency