4.6 / 5 Last 12 months (171 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 4.5 / 5. All-time: 4.5 / 5 · 309 reviews (+0.1 vs all-time)
5★ 241
4★ 12
3★ 6
2★ 5
1★ 45
309 Reviews
4 Sources
95% Positive
What reviewers praise most
  • Customer service(157)
  • Quality(103)
  • Ordering & website(38)
  • Value for money(32)
  • Fit & sizing(12)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

This page is an audit of every publicly available review for FlipHTML5: 309 reviews across 4 platforms, giving you a complete, evidence-based view of FlipHTML5's reputation. Below you'll find the overall rating, the themes customers raise, how sentiment has trended over time, and a SWOT summary, all grounded in the reviews and linked to their sources.

Key findings

  • Across 309 reviews on 4 portals, FlipHTML5 averages 4.5 out of 5 stars.
  • Customers rate Fit & sizing most positively (12 of 13 mentions positive).
  • Ordering & website draws the most criticism (14 of 53 mentions negative).

SWOT summary

Strengths

  • Fit & sizing: 98% positive across 13 mentions
  • Customer service: 97% positive across 166 mentions
  • Quality: 96% positive across 108 mentions

Weaknesses

  • No pronounced weaknesses

Opportunities

  • Highlight positive themes in marketing

Threats

  • Competitive pressure on price and service

Reviews by portal

The overall 4.5 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

FlipHTML5: reviews per portal
Portal Avg. rating Count Weight Latest Source
Trustpilot 4.9 / 5 201 65% View profile ↗
Google Play 2.8 / 5 81 26.2% View profile ↗
Capterra 5.0 / 5 20 6.5% View profile ↗
Apple App Store 1.3 / 5 7 2.3% View profile ↗
Weighted overall 4.5 / 5 309 100%
What this analysis covers

Period covered: Aug 2024 – Aug 2026

And what it cannot cover:

  • Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.
  • The App Store feed caps at about 500 reviews per country storefront.

Read the full methodology

Themes in the reviews

  • Customer service166× mentions

    157positive8negative

    Across 166 mentions, 97% of Customer service feedback is positive and 3% negative. That makes Customer service a clear strength.

  • Quality108× mentions

    103positive5negative

    Across 108 mentions, 96% of Quality feedback is positive and 4% negative. That makes Quality a clear strength.

  • Ordering & website53× mentions

    38positive14negative

    Across 53 mentions, 85% of Ordering & website feedback is positive and 15% negative. That makes Ordering & website a clear strength.

  • Value for money37× mentions

    32positive3negative

    Across 37 mentions, 89% of Value for money feedback is positive and 4% negative. That makes Value for money a clear strength.

  • Fit & sizing13× mentions

    12positive1negative

    Across 13 mentions, 98% of Fit & sizing feedback is positive and 2% negative. That makes Fit & sizing a clear strength.

  • Durability7× mentions

    6positive1negative

    Across 7 mentions, 92% of Durability feedback is positive and 8% negative. That makes Durability a clear strength.

  • Delivery6× mentions

    5positive0negative

    Across 6 mentions, 81% of Delivery feedback is positive and 0% negative. That makes Delivery a clear strength.

  • Communication4× mentions

    4positive0negative

    Across 4 mentions, 100% of Communication feedback is positive and 0% negative. That makes Communication a clear strength.

  • Returns & refunds4× mentions

    3positive0negative

    Across 4 mentions, 60% of Returns & refunds feedback is positive and 0% negative. That makes Returns & refunds largely positive.

  • Billing & payment4× mentions

    2positive2negative

    Across 4 mentions, 66% of Billing & payment feedback is positive and 34% negative. That makes Billing & payment largely positive.

  • Material2× mentions

    2positive0negative

    Across 2 mentions, 100% of Material feedback is positive and 0% negative. That makes Material a clear strength.

Rating trend

Rating trend: 4.3 in 2025-09 to 4.8 in 2026-08.4.04.55.02025-092026-022026-08
Rating trend: 4.3 in 2025-09 to 4.8 in 2026-08.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-094.3312
2025-104.0922
2025-115.0016
2025-124.6411
2026-014.9417
2026-024.569
2026-034.7020
2026-044.3010
2026-054.3315
2026-064.569
2026-074.899
2026-084.8211

Sentiment over time

Sentiment over time: positive share from 75% (2025-09) to 82% (2026-08).0%25%50%75%100%2025-092026-022026-08
Sentiment over time: positive share from 75% (2025-09) to 82% (2026-08).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-0975%17%8%12
2025-1077%0%23%22
2025-11100%0%0%16
2025-1291%0%9%11
2026-01100%0%0%17
2026-0289%0%11%9
2026-0395%0%5%20
2026-0480%0%20%10
2026-0580%7%13%15
2026-0689%0%11%9
2026-07100%0%0%9
2026-0882%9%9%11

Customer voices

Short excerpts - full reviews are available at the original source.

„Conversion to flip format is quick and simple.“

„Uploading a straight PDF is easy.“

„The magazines look great online.“

„I made the right choice.“

„Everyone from staff to our audience loves the convenience of having our program on their phones and tablets.“

★★★★★Capterra Owner, Self-employed

„It works just as planned.“

★★★★★Capterra Owner, Self-employed

„I click on a category and it shows me SUCH irrelevant stuff!“

„Customer service is second to none“

★★★★★Capterra Senior Production Manager, 11-50 employees

What Reddit users say about FlipHTML5

Additional source: 6 Reddit discussions about FlipHTML5 reviewed.

Below are extracts from Reddit discussions - each linked to the original thread.

„this works for all flipbook created with Fliphtml5“

„Download files to PDF from fliphtml5“

„I found one conversion site that worked but messed ...“

„because I was tired of not being able to save educational“

Frequently asked questions

How do customers rate FlipHTML5 overall?

FlipHTML5 averages 4.5 out of 5 stars across 309 analyzed reviews on 4 portals.

Cite this page

Citatio (2026). FlipHTML5 Reviews 2026 – 4.5/5 from 309 reviews. Retrieved 19 August 2026 from https://citatio.ai/fliphtml5-reviews/

Data verifiable via our public audit log: Methodology · Transparency