Reviewers report widespread dissatisfaction with the quality of Banana Accounting, with 17 negative mentions out of 23 total reviews. The overall sentiment has remained consistently poor, especially in 2026, where multiple 1-star reviews cite app crashes, inability to open files, and broken cloud integration. While a few users praise the app’s usability on small devices and its clean interface, these positive comments are outnumbered and often come with caveats. The quality issues appear to have worsened after the May 2026 update, with reports of read-only access and persistent crashes across Android, iOS, and Samsung foldable devices. A small number of newer reviews in early 2026 show slight improvement, with one 3.5-star review and a few neutral or mildly positive remarks, but these do not reflect a broader trend. The app’s reliability and functionality remain the primary concerns for most users.

What customers praise

Some users appreciate the app’s lightweight design and usability on smaller devices. One reviewer noted it works well on a small iPhone, and another praised the user-friendly templates and ease of manual data entry. These positive experiences highlight that the app’s core interface and basic functionality can be effective when the app runs properly.

What customers said:

  • „Banana Accounting is great for assisting with reporting“ - Capterra · 4★ ·

Common complaints

The most common complaints center on app crashes, especially on Android and iOS devices, and the inability to open files from cloud storage like OneDrive. Users report that files open only in read-only mode or not at all, and that the app frequently freezes or fails to respond. Several reviews mention that even basic actions like navigating settings or opening documents no longer work, severely limiting usability.

What customers said:

  • „Therefore, I cannot judge how the app is if it fails at startup.“ - Google Play · 1★ · · translated · German
    „Therefore, I cannot judge how the app is if it fails at startup.“

    Original„Darum kann ich nicht beurteilen wie die app ist wens schon beim starten scheitert.“

  • „Files cannot be opened on the Samsung Z Fold 6.“ - Google Play · 3★ · · translated · German
    „Files cannot be opened on the Samsung Z Fold 6.“

    Original„auf dem samsung Zfold 6 lassen sich keine Dateien öffnen“

  • „I can no longer open the files saved on OneDrive“ - Google Play · 1★ · · translated · Italian
    „I can no longer open the files saved on OneDrive“

    Original„non riesco più ad aprire i file salvati su One Drive“

How it has changed over time

Quality issues have intensified since the May 2026 update, with multiple 1-star reviews citing new problems like read-only file access and broken cloud integration. The app’s performance dropped sharply in 2026, with several months recording 1-star ratings. Although a few reviews in early 2026 show slight improvement, these are isolated and do not indicate a sustained recovery. The overall trend suggests a decline in stability and reliability over time.

What customers said:

  • „The app cannot open cloud files; it always shows an error message.“ - Google Play · 4★ · · translated · German
    „The app cannot open cloud files; it always shows an error message.“

    Original„Die App kann keine Cloud Dateien öffnen, es kommt immer eine Meldung.“

  • „Keeps freezing endlessly“ - Apple App Store · 1★ · · translated · German
    „Keeps freezing endlessly“

    Original„bleibt hängen ohne ende“

  • „Unfortunately does not work“ - Apple App Store · 1★ · · translated · French
    „Unfortunately does not work“

    Original„Malheureusement ne fonctionne pas“

Practical takeaways

For most users, Banana Accounting is currently not reliable enough for daily use due to frequent crashes and file access issues. The app may still be worth trying for those needing a simple, template-based accounting tool, but only if they are prepared to encounter technical problems. Users should avoid relying on it for critical work until stability improves, especially if using cloud storage or newer devices.

What customers said:

  • „Cannot be used“ - Google Play · 1★ · · translated · German
    „Cannot be used“

    Original„Lässt sich nicht nutzen“

  • „Storage permissions cannot be changed either.“ - Google Play · 4★ · · translated · German
    „Storage permissions cannot be changed either.“

    Original„Speicherberechtigung ist auch nicht änderbar.“

  • „No matter where you click, everything works now.“ - Apple App Store · 1★ · · translated · German
    „No matter where you click, everything works now.“

    Original„Egal wohin du klickst, jetzt funktioniert alles“

Over time

Rating trend: 1.0 in 2024-11 to 1.0 in 2026-06.1.01.52.02.53.03.52024-112025-102026-06
Rating trend: 1.0 in 2024-11 to 1.0 in 2026-06.
Data as table
Monthly average rating
MonthAvg. ratingCount
2024-111.002
2025-012.502
2025-021.001
2025-032.254
2025-082.333
2025-101.001
2026-013.502
2026-022.002
2026-032.001
2026-041.001
2026-051.001
2026-061.001

Sentiment over time

Sentiment over time: positive share from 0% (2024-11) to 0% (2026-06).0%25%50%75%100%2024-112025-102026-06
Sentiment over time: positive share from 0% (2024-11) to 0% (2026-06).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2024-110%0%100%2
2025-0150%0%50%2
2025-020%0%100%1
2025-030%25%75%4
2025-0833%0%67%3
2025-100%0%100%1
2026-0150%0%50%2
2026-0250%0%50%2
2026-03100%0%0%1
2026-040%0%100%1
2026-050%0%100%1
2026-060%0%100%1

Customer voices

Short excerpts - full reviews are available at the original source.

„Unfortunately, the app crashes all the time.“

★☆☆☆☆Apple App StoreTranslated· GermanOriginal
„App Stürtzt leider die ganze Zeit ab“

„I can't open anything or edit settings anymore.“

★☆☆☆☆Apple App StoreTranslated· GermanOriginal
„kann nichts mehr öffnen oder in Einstellungen bearbeiten“

„The app keeps crashing on my Android phone now.“

★☆☆☆☆Google PlayTranslated· GermanOriginal
„APP stürzt nun auf Androidhandy andauernd ab“

„This application is really good for us future managers.“

★★☆☆☆Google PlayTranslated· FrenchOriginal
„vraiment cette application est bien pour nous les futur gestinnaires“

„It is a great application.“

★★★☆☆Google PlayTranslated· FrenchOriginal
„c'est une belle application“

„Files cannot be opened from OneDrive.“

★☆☆☆☆Google PlayTranslated· GermanOriginal
„Dateien lassen sich nicht aus Onedrive öffnen.“

„Can also be used on a small iPhone.“

★★★★☆Apple App StoreTranslated· GermanOriginal
„Einsatz auch auf einem kleinen iPhone möglich.“

„Does not work on iPad“

★☆☆☆☆Apple App StoreTranslated· GermanOriginal
„Funktioniert nicht auf dem ipad“
Cite this page

Citatio (2026). Banana Accounting Quality: customer reviews 2026. Retrieved 27 August 2026 from https://citatio.ai/banana-reviews/quality/

Data verifiable via our public audit log: Methodology · Transparency