Proton Proton Drive: Erfahrungen
Customers have mixed feelings about Proton Drive, with a clear majority expressing dissatisfaction despite some strong praise for its privacy features. Reviewers report that while the service is valued for its commitment to user privacy and security, especially as an alternative to major tech platforms, many find the user experience frustrating. The overall sentiment has trended downward over time, with average ratings dropping from around 3.4 stars in late 2025 to below 3.0 by mid-2026, and a sharp decline to 2.78 stars in August 2026. Negative feedback centers on performance issues, outdated design, and usability problems, particularly with file uploads, syncing, and editing. Positive mentions, though fewer in number, consistently highlight the service’s privacy protections and reliability as a trustworthy cloud option, especially for users wary of data harvesting by larger providers.
What customers praise
Customers praise Proton Drive primarily for its strong privacy protections and secure data handling. Many appreciate that encryption keys are generated locally, meaning Proton itself cannot access user files. Users who previously faced issues with Google Drive, such as false flagging, express relief at finding a service that allows them to store files without fear of content scrutiny. The free tier is also seen as a major plus, with some calling it 'the best' among privacy-focused cloud services.
Das sagen Kundinnen und Kunden:
- „Getting out of Gafam services the transition has been easy.“
- „nachdem ich von Google Drive fälschlicherweise gesperrt wurde“
„nachdem ich von Google Drive fälschlicherweise gesperrt wurde“
Original„after got falsely flagged by Google Drive“
- „Exzellenter Service“
„Exzellenter Service“
Original„Excellent service“
Common complaints
Common complaints focus on poor performance and a frustrating user interface. Many users report slow upload speeds, long wait times for thumbnails, and unreliable syncing, even after updates. The app is frequently described as sluggish on both mobile and web, with some noting that editing documents is nearly impossible due to cursor jumps and unresponsive inputs. The interface is also criticized as outdated and unattractive, with limited functionality like no search feature or file compression tools.
Das sagen Kundinnen und Kunden:
- „the files takes longer time to upload.“
- „Die Synchronisierung ist schlecht, selbst nach dem angeblichen API-Update.“
„Die Synchronisierung ist schlecht, selbst nach dem angeblichen API-Update.“
Original„sync is bad, even after the supposed API update“
- „Die Streaming-Funktion ist einfach Müll“
„Die Streaming-Funktion ist einfach Müll“
Original„the streaming functionality is just rubbish“
How it has changed over time
The service has seen a noticeable decline in user satisfaction since mid-2025. Ratings were relatively stable around 3.4 stars in late 2025 but began to drop in early 2026, falling below 3.0 by January and reaching a low of 2.78 stars in August 2026. This downward trend coincides with growing complaints about core functionality, including upload delays, broken features, and poor handling of file previews and editing. Despite some positive feedback, the volume of negative reviews has increased significantly over time.
Das sagen Kundinnen und Kunden:
- „It really takes so longer I get bored and cancel the upload.“
- „Langsam im WLAN oder mobilen Netz.“
„Langsam im WLAN oder mobilen Netz.“
Original„Slow on WiFi or mobile.“
- „the cursor somewhere and start typing only for it to jump back to where it previously was“
Practical takeaways
For users prioritizing privacy and security, Proton Drive remains a compelling option, especially for those seeking to leave major cloud providers. However, the current experience is hindered by technical shortcomings that affect daily usability. Those considering the service should be prepared for a clunky interface, slow performance, and limited editing tools. The lack of a search function and poor file preview support make organizing large collections difficult. Still, the strong privacy foundation may justify the trade-offs for users who value data control above convenience.
Das sagen Kundinnen und Kunden:
- „Ich bin froh, dass ich Proton Drive gefunden habe“
„Ich bin froh, dass ich Proton Drive gefunden habe“
Original„I'm happy that I found Proton Drive“
- „Ich finde, die Benutzeroberfläche und die Bedienung könnten intuitiver und…“
„Ich finde, die Benutzeroberfläche und die Bedienung könnten intuitiver und benutzerfreundlicher gestaltet werden.“
Original„still feeling some of the UI and actions could be improved to be more intuitive and usable“
- „Sehr guter Datenschutz“
„Sehr guter Datenschutz“
Original„muy buena privacidad“
Verlauf über die Zeit
Daten als Tabelle
| Monat | Ø Bewertung | Anzahl |
|---|---|---|
| 2025-09 | 3,17 | 109 |
| 2025-10 | 3,40 | 175 |
| 2025-11 | 3,37 | 114 |
| 2025-12 | 3,09 | 143 |
| 2026-01 | 2,96 | 157 |
| 2026-02 | 3,08 | 154 |
| 2026-03 | 3,11 | 149 |
| 2026-04 | 3,23 | 150 |
| 2026-05 | 2,94 | 189 |
| 2026-06 | 3,08 | 183 |
| 2026-07 | 3,12 | 178 |
| 2026-08 | 2,78 | 59 |
Stimmung im Zeitverlauf
Daten als Tabelle
| Monat | Positiv | Neutral | Negativ | Anzahl |
|---|---|---|---|---|
| 2025-09 | 31% | 25% | 44% | 109 |
| 2025-10 | 45% | 12% | 43% | 175 |
| 2025-11 | 34% | 24% | 42% | 114 |
| 2025-12 | 35% | 15% | 50% | 143 |
| 2026-01 | 35% | 18% | 47% | 157 |
| 2026-02 | 34% | 14% | 52% | 154 |
| 2026-03 | 34% | 15% | 52% | 149 |
| 2026-04 | 35% | 26% | 39% | 150 |
| 2026-05 | 33% | 15% | 52% | 189 |
| 2026-06 | 31% | 17% | 52% | 183 |
| 2026-07 | 39% | 15% | 46% | 171 |
| 2026-08 | 28% | 14% | 58% | 36 |
Stimmen der Kundschaft
Kurze Auszüge - die vollständigen Bewertungen finden Sie bei der jeweiligen Quelle.
„Ich weiß wirklich nicht, wofür ich die 2 TB nutzen soll, wenn ich den Speicher nicht für Filme verwenden kann“
„Es ist schade, dass Drive keine Dokumentenvorschau hat, das ist eigentlich notwendig.“
„Schade, ich würde gerne von Google Drive wegkommen.“
„Was mich wirklich überrascht, ist, dass man Microsoft-Dateien in der Vorschau sehen kann, aber keine OpenDocument-Dateien.“
„Großartiges Produkt, aber leider kann man nicht nach Dateien suchen.“
„Ich finde es sehr positiv, dass Proton Drive die Möglichkeit bietet, Ordner und Dateien mit einem Passwort zu teilen.“
„Proton Drive for example does nothing for 4s after you click on a folder.“
„Nicht kompatibel mit der iOS-Dateien-App.“
Diskussionen auf Reddit
Nachfolgend Auszüge aus Reddit-Diskussionen, die Proton Drive näher besprechen - jeweils zur Originaldiskussion verlinkt.
„As the more technical person in my family I've been tasked with finding a family photo storage solution.“
„i moved to Proton Drive“
„How I trust proton that my files are safe then others could storage provider ...“
„It's priced similarly to Google Drive“
„is Proton drive a good choice?“
Diese Seite zitieren
Citatio (2026). Proton Proton Drive: Erfahrungen & Bewertungen 2026. Abgerufen am 18.8.2026 von https://citatio.ai/de/proton-erfahrungen/produkte/proton-drive/
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