How is the quality of Delivery Much?
Customers report mixed experiences with Delivery Much’s quality, with a clear majority expressing satisfaction despite recurring concerns. Of the 102 mentions, 74 are positive and 25 are negative, indicating a generally favorable perception, though with notable fluctuations over time. Early in 2026, ratings dipped significantly in February and May, with several complaints about food arriving damaged, incomplete, or poorly packaged. However, performance improved especially from June onward, peaking at 4.8★ in August and maintaining strong scores through September. The overall trend shows a pattern of instability, with quality issues surfacing during peak demand periods, but consistent praise for food taste, packaging, and app functionality in later months. Many users highlight the app’s reliability and speed, while others point to persistent technical flaws and delivery inconsistencies.
What customers praise
Customers frequently praise the taste and freshness of the food, noting that dishes are delicious and well-prepared. The quality of ingredients particularly in items like salmon and specialty pizzas is highlighted as a major strength. Packaging is also commended for being secure and well-designed, with one user calling it 'perfeitas' and another noting that food arrived intact and fresh. These positive remarks consistently appear in high-rated reviews, especially from June 2026 onward.
What customers said:
- „os produtos que provei, amei“
- „a melhor da cidade sem comparação“
- „app muito bom para fazer pedidos“
Common complaints
Complaints frequently involve food arriving damaged, incomplete, or in poor condition. Multiple users reported missing ingredients, spilled contents, or dirty packaging due to poor transport handling. Some noted incorrect orders, with items swapped or omitted. Delivery delays and lack of communication were common, including one user who said the app 'simplesmente some' and another who observed the delivery team idle for 30 minutes searching for the address. These issues were most frequent in February and May 2026.
What customers said:
- „fiz um pedido, recebi e veio incompleto“
- „comida ruim, pouca, o preço é fora da realidade“
- „má qualidade dos alimentos recebidos“
How it has changed over time
Quality has shown a clear pattern of fluctuation over time. Ratings were stable around 4★ in late 2025, but dropped to 2.6★ in February 2026, likely due to technical and delivery issues. A recovery began in June, with scores rising to 4★ and peaking at 4.8★ in August. The drop in September to 3.47★ suggests a possible relapse, though the sample size was small. The overall trend indicates that quality improved after mid-2026, but setbacks occurred during high-demand periods, possibly linked to system strain or staffing issues.
What customers said:
- „aplicativo de péssima qualidade“
- „pior aplicativo de comida que tem“
- „eu tentei usar mas o app fica fechando sozinho“
Practical takeaways
For users seeking reliable food quality and fast delivery, Delivery Much can be a solid choice, especially in the second half of 2026. However, technical issues with the app such as crashing, failing to connect, or not allowing address changes can undermine the experience. It’s advisable to avoid placing orders during peak hours if possible, and to double-check order details before confirming. Users should also be prepared for occasional delays or errors, particularly if they rely on coupons or specific delivery instructions.
What customers said:
- „não funcionar direito“
- „não conecta pelo Google“
- „Lanche com itens incorretos“
Over time
Data as table
| Month | Avg. rating | Count |
|---|---|---|
| 2025-10 | 4.00 | 8 |
| 2025-11 | 3.44 | 9 |
| 2025-12 | 4.29 | 7 |
| 2026-01 | 3.88 | 8 |
| 2026-02 | 2.60 | 5 |
| 2026-03 | 5.00 | 6 |
| 2026-04 | 4.42 | 9 |
| 2026-05 | 3.10 | 10 |
| 2026-06 | 4.00 | 12 |
| 2026-07 | 4.50 | 8 |
| 2026-08 | 4.80 | 5 |
| 2026-09 | 3.47 | 3 |
Sentiment over time
Data as table
| Month | Positive | Neutral | Negative | Count |
|---|---|---|---|---|
| 2025-10 | 75% | 0% | 25% | 8 |
| 2025-11 | 56% | 11% | 33% | 9 |
| 2025-12 | 86% | 0% | 14% | 7 |
| 2026-01 | 75% | 0% | 25% | 8 |
| 2026-02 | 40% | 0% | 60% | 5 |
| 2026-03 | 100% | 0% | 0% | 6 |
| 2026-04 | 78% | 11% | 11% | 9 |
| 2026-05 | 50% | 10% | 40% | 10 |
| 2026-06 | 75% | 0% | 25% | 12 |
| 2026-07 | 100% | 0% | 0% | 8 |
| 2026-08 | 100% | 0% | 0% | 5 |
| 2026-09 | 33% | 0% | 67% | 3 |
Customer voices
Short excerpts - full reviews are available at the original source.
„o salmão de ótima qualidade“
„hoje em dia tá meio devagar“
„ótima variedade de restaurantes“
„ótimo aplicativo rápido e funcional“
„Pizza Vulcão com ingredientes vazados“
„Lanche chegou vazado“
„o pedido chegou em péssimas condições“
„prático e rápido de usar“
Cite this page
Citatio (2026). Delivery Much Quality: customer reviews setembro de 2026. Retrieved 28 September 2026 from https://citatio.ai/pt/delivery-much-avaliacoes/quality/
Data verifiable via our public audit log: Methodology · Transparency