4.0 / 5 Last 12 months (985 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 4.0 / 5. All-time: 4.0 / 5 · 1,134 reviews
5★ 778
4★ 76
3★ 44
2★ 24
1★ 212
1,134 Reviews
3 Sources
30% Positive
What reviewers praise most

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

This page is an audit of every publicly available review for Delivery Much: 1,134 reviews across 3 platforms, providing a complete, evidence-based assessment of Delivery Much's reputation. Below you'll find the overall rating, the themes customers mention, how sentiment has changed over time, and a SWOT summary, all based on the reviews and linked to their sources.

Key findings

  • Across 1134 reviews on 3 portals, Delivery Much averages 4.0 out of 5 stars.
  • Customers rate Quality most positively (74 of 102 mentions positive).
  • Billing & payment receives the most criticism (65 of 65 mentions negative).

What changed in agosto de 2026

In agosto de 2026, 63 new reviews were analyzed; the average rating moved from 4.0 to 4.3 stars.

New reviews
63
Average rating
4.3/5 (4.0 ↑)
Positive share
71% (66% ↑)

Most-discussed themes

  • Customer service — +4 vs prior month
  • Delivery — unchanged
  • Billing & payment — unchanged
  • Quality — -3 vs prior month
  • Ordering & website — -7 vs prior month

SWOT summary

Strengths

  • Quality: 74% positive across 102 mentions

Weaknesses

  • Billing & payment: 100% negative across 65 mentions
  • Returns & refunds: 94% negative across 34 mentions
  • Communication: 92% negative across 30 mentions

Opportunities

  • Address billing & payment to lift overall sentiment
  • Lean on strength in quality in marketing

Threats

  • Ongoing criticism of billing & payment could deter new customers

Reviews by portal

The overall 4.0 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Delivery Much: reviews per portal
Portal Avg. rating Count Weight Latest Source
Google Play 4.4 / 5 933 82.3% View profile ↗
Reclame Aqui 2.4 / 5 128 11.3% View profile ↗
Apple App Store 2.8 / 5 73 6.4% View profile ↗
Weighted overall 4.0 / 5 1,134 100%
What this analysis covers

Period covered: Sept 2024 – Sept 2026

And what it cannot cover:

  • Reclame Aqui hosts consumer complaints, not star reviews — this data reflects grievances and how the company resolves them, and skews negative by design.
  • The App Store feed caps at about 500 reviews per country storefront.

Read the full methodology

Themes in the reviews

  • Ordering & website136× mentions

    34positive87negative

    Across 136 mentions, 23% out of Ordering & website feedback is positive and 64% negative. That makes Ordering & website a common pain point.

  • Delivery129× mentions

    42positive84negative

    Across 129 mentions, 30% out of Delivery feedback is positive and 69% negative. That makes Delivery a common pain point.

  • Customer service109× mentions

    27positive79negative

    Across 109 mentions, 23% out of Customer service feedback is positive and 75% negative. That makes Customer service a common pain point.

  • Quality102× mentions

    74positive25negative

    Across 102 mentions, 74% out of Quality feedback is positive and 23% negative. That makes Quality a clear strength.

  • Billing & payment65× mentions

    0positive65negative

    Across 65 mentions, 0% out of Billing & payment feedback is positive and 100% negative. That makes Billing & payment a common pain point.

  • Value for money63× mentions

    23positive37negative

    Across 63 mentions, 32% out of Value for money feedback is positive and 64% negative. That makes Value for money a common pain point.

  • Returns & refunds34× mentions

    0positive32negative

    Across 34 mentions, 0% out of Returns & refunds feedback is positive and 94% negative. That makes Returns & refunds a common pain point.

  • Communication30× mentions

    0positive27negative

    Across 30 mentions, 0% out of Communication feedback is positive and 92% negative. That makes Communication a common pain point.

  • Durability2× mentions

    1positive1negative

    Across 2 mentions, 28% out of Durability feedback is positive and 72% negative. That makes Durability a common pain point.

  • Fit & sizing1× mentions

    1positive0negative

    Across 1 mentions, 100% out of Fit & sizing feedback is positive and 0% negative. That makes Fit & sizing a clear strength.

  • Packaging1× mentions

    1positive0negative

    Across 1 mentions, 100% are positive and 0% are negative, making Packaging a clear strength.

Rating trend

Rating trend: 4.4 in 2025-10 to 3.9 in 2026-09.3.54.04.52025-102026-032026-09
Rating trend: 4.4 in 2025-10 to 3.9 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-104.4485
2025-114.16119
2025-123.7796
2026-013.8886
2026-023.9289
2026-034.0687
2026-044.2469
2026-053.8578
2026-064.0280
2026-074.0468
2026-084.2963
2026-093.8754

Sentiment over time

Sentiment over time: positive share from 86% (2025-10) to 56% (2026-09).0%25%50%75%100%2025-102026-032026-09
Sentiment over time: positive share from 86% (2025-10) to 56% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-1086%1%13%85
2025-1171%5%24%119
2025-1258%7%34%96
2026-0163%6%31%86
2026-0265%3%31%89
2026-0369%3%28%87
2026-0474%6%20%69
2026-0563%5%32%78
2026-0666%5%29%80
2026-0766%9%25%68
2026-0871%3%25%63
2026-0956%7%37%54

Customer voices

Short excerpts - full reviews are available at the original source.

„mandei mensagem pro estabelecimento cance“

„ele passou um bom tempo do limite da entrega“

„não consigo reembolso“

„as embalagens perfeitas“

„Atualização no app“

„Excelente para pedir comida“

★★★★★Google PlayTranslated· espanholOriginal
„Excelente para pedir comida“

„os cupons mensais me deixam no prejuízo“

„Super confiável e correto“

Frequently asked questions

How do customers rate Delivery Much overall?

Delivery Much tem avaliação média de 4.0 em 5 estrelas com base em 1134 avaliações analisadas em 3 portais.

Cite this page

Citatio (2026). Delivery Much Reviews setembro de 2026 – 4.0/5 from 1,134 reviews. Retrieved 28 September 2026 from https://citatio.ai/pt/delivery-much-avaliacoes/

Data verifiable via our public audit log: Methodology · Transparency