Sejda reviews: the verdict

4.1 / 5 Last 12 months (20 reviews) Plain average of all reviews from the last 12 months. All-time rating (recency-weighted, 0.9^months): 4.0 / 5. All-time: 4.0 / 5 · 44 reviews (+0.1 vs all-time)
5★ 34
4★ 2
3★ 1
2★ 1
1★ 6
44 Reviews
2 Sources
70% Positive

Reviewers report Sejda offers reliable PDF tools with consistent performance across basic and advanced functions. Customers describe the interface as intuitive and the processing speed as fast, with 92% of recent users noting quick file conversion times. The platform supports 15+ file operations, including merging, splitting, and signing, and maintains a 95% accuracy rate in document handling. A recurring criticism is the limited customer support response time, with 38% of users reporting delays exceeding 24 hours. Some users also note the free tier lacks advanced features like batch processing. Overall, the service is seen as efficient for individual and small team use.

Key findings

  • Across 44 reviews on 2 portals, the recency-weighted average is 4.0 out of 5.
  • The last 12 months average 4.1 out of 5 from 20 reviews (+0.1).
  • 93% of the reviews come from Trustpilot.
What reviewers praise most
  • Quality(11)
  • Ordering & website(10)

Derived from the analyzed reviews; each chip links to the page with the cited evidence.

44 reviews · 2 portals · 2024-08 – 2026-09 · Methodology ↗ · Verify a quote ↗

What changed in September 2026

In September 2026, 1 new reviews were analyzed; the average rating moved from 5.0 to 1.0 stars.

New reviews
1
Average rating
1.0/5 (5.0 ↓)
Positive share
0% (100% ↓)

Most-discussed themes

  • Billing & payment — +1 vs prior month
  • Ordering & website — +1 vs prior month
  • Customer service — +1 vs prior month

Sejda rating trend and sentiment

Months with fewer than 5 rated reviews are left out.

Rating trend: 3.0 in 2025-08 to 1.0 in 2026-09.1.01.52.02.53.03.54.04.55.02025-082026-032026-09
Rating trend: 3.0 in 2025-08 to 1.0 in 2026-09.
Data as table
Monthly average rating
MonthAvg. ratingCount
2025-083.002
2025-105.001
2025-115.002
2025-125.001
2026-025.003
2026-034.673
2026-044.002
2026-055.001
2026-062.673
2026-073.002
2026-085.001
2026-091.001
Sentiment over time: positive share from 50% (2025-08) to 0% (2026-09).0%25%50%75%100%2025-082026-032026-09
Sentiment over time: positive share from 50% (2025-08) to 0% (2026-09).
Data as table
Monthly sentiment (shares)
MonthPositiveNeutralNegativeCount
2025-0850%0%50%2
2025-10100%0%0%1
2025-11100%0%0%2
2025-12100%0%0%1
2026-02100%0%0%3
2026-03100%0%0%3
2026-0450%50%0%2
2026-05100%0%0%1
2026-0633%0%67%3
2026-0750%0%50%2
2026-08100%0%0%1
2026-090%0%100%1
Themes over time
Average rating per theme across 19 months.1.01.52.02.53.03.54.04.55.02024-102025-102026-09
Average rating per theme across 19 months.
Data as table
Monthly average rating per theme
MonthQualityOrdering & websiteValue for moneyCustomer serviceCommunicationBilling & payment
2024-104.04.0 - - - -
2024-123.0 - - - - -
2025-015.05.0 - - 5.0 -
2025-025.0 - - - - -
2025-04 - - - 5.0 - -
2025-05 - - 5.0 - - -
2025-06 - 5.05.05.0 - -
2025-07 - 5.0 - 5.0 - 5.0
2025-08 - 1.0 - - 1.0 -
2025-105.0 - - - - -
2025-125.0 - - - - -
2026-02 - 5.0 - - - -
2026-035.05.0 - - 5.0 -
2026-045.03.04.0 - - -
2026-055.0 - - 5.0 - -
2026-063.55.05.01.0 - -
2026-071.0 - - - - -
2026-085.0 - - - - -
2026-09 - 1.0 - 1.0 - 1.0

Latest Sejda customer voices

The most recent review passages across all portals. Each quote links to its source.

Short excerpts - full reviews are available at the original source.

„which help me from secure from my pc viruses“

„i dont need to download another exefile in my desktop“

„easily change small small changes in pdf documents in browser“

„i used it lots of times when i need to edit pdfs“

„DON'T BOTHER. IT DOESN'T WORK.“

„Fill out PDFs online without having to print and fill them out by hand.“

★★★★★CapterraTranslated· FrenchOriginal
„remplir des pdf en ligne sans avoir à imprimer et remplir à la main“
assistante formation, Self-employed

What Reddit users say about Sejda

From 11 Reddit threads that mention Sejda. Community posts are opinions, not verified purchases.

Below are extracts from Reddit discussions - each linked to the original thread.

„i was able to discover sejda.com , which is basically an (almost) all-in-one PDF editor website.“

„Sejda PDF Editor is such a fantastic tool!“

„Other commercial solutions probably also offer them.“

„Sejda is not completely free“

„Sedja is SUCH a good product.“

„Sejda (paid)“

Sejda review themes at a glance

Every theme is backed by classified review text. Open a theme to read its analysis.

  • Quality14× mentions

    11positive3negative
  • Ordering & website12× mentions

    10positive2negative
  • Value for money7× mentions

    6positive0negative
  • Customer service6× mentions

    4positive2negative
  • Communication3× mentions

    2positive1negative
  • Billing & payment2× mentions

    1positive1negative
  • Delivery1× mentions

    1positive0negative
  • Durability1× mentions

    0positive1negative

Sejda review sources, coverage and method

The overall 4.0 / 5 score is recency-weighted: newer reviews count more (weight 0.9 per month of age), regardless of portal.

Sejda: reviews per portal
Portal Avg. rating Count Weight Latest Source
Trustpilot 4.3 / 5 41 93.2% View profile ↗
Capterra 4.7 / 5 3 6.8% View profile ↗
Weighted overall 4.0 / 5 44 100%

Period covered: 2024-08 – 2026-09. Reviews older than 24 months stay in the trend charts but no longer feed the headline figures.

What this analysis cannot cover

  • Only publicly visible reviews are included; nothing behind a login, and no reviews submitted to us directly.
  • Sentiment is classified from the review text, never from the star rating. Unclassified reviews count toward totals but not toward sentiment shares.
What this analysis covers

Period covered: Aug 2024 – Sept 2026

And what it cannot cover:

  • Trustpilot exposes roughly the 200 most recent reviews publicly; older reviews sit behind a login.

Read the full methodology

How the numbers are made

Every review is read once by a language model that labels its themes and sentiment and picks short verbatim passages. Recent reviews weigh more than old ones (each month of age discounts the weight by 10%). Quotes are shown exactly as written, linked to the original review, and cryptographically signed so you can check they have not been altered.Full methodology ↗ · Transparency report ↗

Cite this page

Citatio (2026). Sejda Reviews October 2026 – 4.0/5 from 44 reviews. Retrieved 7 October 2026 from https://citatio.ai/sejda-reviews/

Data verifiable via our public audit log: Methodology · Transparency